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Privacy Policy

Last updated: January 2025

1. Who We Are

Hendry Interiors Ltd ("we", "our", "us") operates the website hendryinteriorsltd.co.uk. We are a bespoke joinery and interior renovation business based in Glasgow, Scotland.

Contact: hendryinteriors@mail.com | 07411 788 597

2. What Information We Collect

We may collect the following personal data when you use our website or contact us:

  • Your name, email address and phone number (via our contact form)
  • Project details and messages you send to us
  • Technical data such as your IP address and browser type (via website analytics)

3. How We Use Your Information

We use the information you provide solely to:

  • Respond to your enquiry and provide you with a quote
  • Communicate with you about your project
  • Improve our website and services (anonymised analytics only)

We will never sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your data on the basis of:

  • Contract, when you request a quote or we begin a working relationship
  • Legitimate interests, to respond to your enquiries and improve our services
  • Consent, where you have explicitly opted in to receive communications

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is typically retained for up to 2 years.

6. Third-Party Services

Our contact form is powered by Web3Forms (web3forms.com). Your submitted data is processed and transmitted securely to our email address. We also use Google Analytics (anonymised) for website performance monitoring.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Lodge a complaint with the ICO (ico.org.uk)

To exercise any of these rights, contact us at hendryinteriors@mail.com.

8. Cookies

Our website uses cookies for analytics and functionality. Please see our Cookie Policy for full details.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.